Returns & Exchanges

At Herbatint, we want you to be completely satisfied with your natural hair care experience. If you are not happy with your purchase, we offer a 30-day return policy for unopened and unused products to ensure your beauty routine remains stress-free.

Return Process

• 1.
  Initiate Your Request

  Contact our customer care team within 30 days of delivery with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Securely pack the unused items in their original packaging, ensuring that the safety seals are intact to qualify for a full refund.

• 3.
  Ship the Items

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-10 business days.